I bought one of these web cams for myself and 3 more for Christmas gifts for relatives. No one has been able to download to Vista operating system. I "googled" my problem and found that there were dozens of people who were receiving the same error notice and most were unable to resolve the problem. Several people had problems but found solutions. They offered several solutions which I, and numerous other googlers tried, but did not work for us. Do not buy this product until Logitech and/or Vista os gets the bugs out.Get more detail about Logitech Webcam Pro 9000.
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