I have to admit I was pleasantly surprised. My happiness is probably as much to do with the technology as the product - however the product is very good. There are times you will see delays, but given all the complexities and connections of users it is easy to understand. Lighting can sometimes play a role in the quality of the picture but there are numerous adjustments one can make to correct. But honestly the default is pretty good. The set-up is not terribly complicated, but a novice will require a little more time to do it.
I bought two of these and gave one to my GF in another state. We have used it successfully and it works well enough where I will buy another one to send to my dad. That will tell me how well a novice can set it up from 1,200 miles away.
Good product, well packaged, and arrived as expected through Amazon's delivery through a third party. Hope this helps you. Get more detail about Logitech Webcam Pro 9000.