Buy Logitech Webcam Pro 9000

I bought a pair of these so that I could use them on Christmas morning to enjoy the holiday with my family that lives cross country. Due to problems with product I had to use the telephone instead :(
No computer product I have ever purchased has ever given me so much trouble. perspective buyer beware!!!

Problem #1
The (Windows XP)system requirements found on Logitech's website are not entirely true. The website claims the system requirements are... Pentium 4 1.4 GHz (2.4 GHz recommended) & 128 MB RAM (256 MB recommended)
BUT when you read the manual found in the box it says...
High definition video requires a Dual Core processor and 1 gig of RAM and the latest version of Windows Script 5.6, which is not included on Logitech's supplied CD it must be downloaded from Microsoft's website. WTF!!!!

Problem #2
Lots of people are having problems getting this webcam's software installed. The software CD refused to install giving me a non descriptive error message. So I figured because I paid for one of the most expensive webcams, tech support should be good and helpful. Wrong! Tech support consists of a forum where non paid volunteers try to assist. This proved to be very unhelpful. A volunteer recommended I download the latest software from Logitech's website. Guess what... Same error screen. After an exhaustive couple of days of trial and error I got the software installed and the camera working (still not in High Definition) but missed the Christmas and New Years holidays all together.

Now came the tricky part... Trying to talk my non tech savvy family through the install of their webcam. It took a weeks worth of phone calls to guide them through the software installs. They're computer gave them different error messages so the trial and error began again.

I finally got the software installed on my family's computer and away we went. We enjoyed 1 webcam conversation of sub par video resolution and video frame rate. And again there was a problem. They could see me but I could not see them. This time it was Skype not communicating correctly with the webcam software. So I joined the Skype tech support and an hour later had the latest version (beta) installed and was having a video conversation.

If you plan on purchasing this for parents/grandparents you'd better think twice. Anyone who is not very tech savvy have better rub their lucky rabbits foot during the webcam install.

Having a webcam conversation with family thousands of miles away is something everyone must experience. Its awesome! Unfortunately this is still a developing technology that has many bugs and hiccups.
You might have a better experience purchasing a lower priced webcam or a webcam from a different manufacture. Get more detail about Logitech Webcam Pro 9000.